Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Domestic Orders: Estimated delivery within 3–7 business days.

  • International Orders: Estimated delivery within 7–21 business days, depending on the destination.

Please note that delivery times are estimates and may vary due to weather, customs, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method. Free shipping may be available on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number so you can monitor your shipment.

Delays

While we strive to deliver orders on time, delays caused by shipping carriers, customs, or unforeseen circumstances are beyond our control. We appreciate your patience and understanding.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided during checkout.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and supporting photos (if applicable). We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team at:

Email: [fi940765@gmail.com]
Phone: [03316949400]