Return and Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.

Returns

• Returns are accepted within [7/14/30] days of receiving your order.

• To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • In its original packaging with all tags and accessories included.

  • Accompanied by proof of purchase or order confirmation.

Non-Returnable Items

The following items cannot be returned unless they are defective or damaged upon arrival:

• Customized or personalized products.

• Gift cards.

• Perishable goods.

• Digital downloads or software.

• Items marked as final sale.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We replace items only if they are defective, damaged, or if the wrong item was sent. Please contact us before sending any items back.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within [48 hours/7 days] of delivery. Include your order number and photos of the issue so we can resolve it promptly.

How to Request a Return

To start a return, please contact us with:

• Your order number.

• The reason for the return.

• Photos (if the item is damaged or incorrect).

We will provide return instructions after reviewing your request.

Contact Us

If you have any questions about this Return and Refund Policy, please contact us:

• Email: [fi940765@gmail.coml]

• Phone: {03316949400}

• Business Address: [house 401 streert 4 banaras colony scheem 3 rrawalpindi]